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Beware fake e-PAN download emails that could steal your money PIB issues alert

Beware of fake e-PAN download emails! PIB warns of a scam that could drain your savings. Learn how to stay safe and avoid fraud.

August 1, 2026
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Fake e-PAN Download Emails: How Cybercriminals Are Targeting Your FinancesThe Anatomy of the ScamOfficial Warning from the Income Tax DepartmentHow to Protect Yourself from Phishing AttacksWhat to Do If You Receive a Suspicious Email

Fake e-PAN Download Emails: How Cybercriminals Are Targeting Your Finances

In today’s digital landscape, the Permanent Account Number (PAN) card has become an essential document for financial transactions across India. From opening bank accounts to filing income tax returns and completing employment paperwork, this identification is indispensable. Unfortunately, its widespread use has also made it a prime tool for cyber fraudsters. The Press Information Bureau (PIB) Fact Check unit has recently issued a warning about a new wave of deceptive emails that claim to offer e-PAN downloads, but are actually designed to steal your personal and financial data.

The Anatomy of the Scam

Cybercriminals are sending emails that appear to be legitimate government notifications. These messages inform recipients that they can download their electronic PAN (e-PAN) card by clicking on a provided link. The emails are crafted to look authentic, often mimicking official communication from the Income Tax Department. However, PIB Fact Check has confirmed that these emails are entirely fraudulent and part of a sophisticated phishing attack.

Once a user clicks on the embedded link, they are redirected to a fake website that resembles the official portal. Here, victims are prompted to enter sensitive information such as bank account details, login credentials, or personal identification numbers. In other cases, the email may contain an attachment that, when opened, installs malware on the device. This malicious software can silently capture keystrokes, access stored passwords, and compromise banking applications.

Official Warning from the Income Tax Department

The Income Tax Department has clarified that it never sends unsolicited emails with random links or attachments requesting personal information. Taxpayers are advised to be extremely cautious and follow these guidelines to avoid falling victim to such scams:

  • Never click on links embedded in emails from unknown or unverified sources.
  • Avoid copying and pasting links from suspicious emails into your browser, as this can still lead to counterfeit websites.
  • Always access tax-related services and notifications exclusively through the official government portal.
  • Ignore any email, call, or SMS that asks you to share financial details, OTPs, or PIN numbers.

How to Protect Yourself from Phishing Attacks

Staying safe requires a proactive approach to cybersecurity. Here are practical steps you can take to safeguard your information:

  • Keep your antivirus software updated: Ensure that both your mobile device and computer have the latest security software installed. Consider using government-recommended tools like the eScan Bot Removal utility for added protection.
  • Never share sensitive data: Do not disclose your OTP, PIN, or PAN number through phone calls, emails, or text messages, even if the request appears urgent or official.
  • Rely only on official websites: For any e-PAN related tasks or other tax matters, use verified government domains such as the Income Tax Department’s official site.
  • Enable two-factor authentication: Strengthen your online accounts by activating two-factor authentication wherever possible, adding an extra layer of security against unauthorized access.

What to Do If You Receive a Suspicious Email

If you come across an email claiming to be from the Income Tax Department that asks you to download an e-PAN card, do not panic. Instead, take the following actions:

  • Report the suspicious email to the authorities by forwarding it to the designated cybercrime reporting channels.
  • Also send a copy of the fraudulent email to the Income Tax Department’s official reporting address so that appropriate action can be taken against the scammers.
  • If you have already clicked on a link or downloaded an attachment, immediately run a full security scan on your device and change all your passwords, especially for banking and email accounts.

Cyber fraudsters are constantly refining their tactics to exploit public trust in government services. By staying informed and exercising caution, you can protect your hard-earned money and personal information from falling into the wrong hands. Remember, legitimate government agencies will never ask for sensitive data through unsolicited emails or messages. When in doubt, always verify through official channels before taking any action.

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